Reservation Policy
Important information for your stay at Redwood Hollow Cottages
Minimum Stay Requirements
- Fall 2-night minimum stay (September through November)
- Winter 2-night minimum stay (December through February)
- Spring 2-night minimum stay (March through May)
- Summer 4-night minimum stay (June through August)
Check-In Policies
- • Check-in hours: Monday to Saturday, 9:00 AM to 5:00 PM
- • No late check-ins: Check-ins are not permitted between 5:00 PM and 9:00 AM
- • Late check-in coordination: Must be arranged 48 hours in advance
- • ID verification: Government-issued ID must match the reservation credit card
Security Deposit & Payments
Security Deposit
A $500.00 security deposit is charged per stay and will be refunded after your departure, subject to property inspection.
Payment Schedule
20% non-refundable deposit required at booking. The remaining 80% balance is auto-billed 30 days prior to arrival.
Cancellation Policy
- ✗ Zero-refund policy: Cancellations within 6 months of check-in forfeit the entire balance
- ✓ Rescheduling allowed: Moving your reservation to different dates is permitted up to 6 months in advance
- ✓ Unit changes: Switching to a different cottage may be possible subject to availability
Property Rules
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Non-Smoking Property
All cottages and properties are strictly non-smoking, both indoors and on outdoor patios.
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No Pets Policy
Unfortunately, we cannot accommodate pets due to allergy concerns and property maintenance.
Questions About Your Reservation?
Our team is here to help you plan the perfect La Jolla getaway. Contact us with any questions about our policies or your upcoming stay.
Contact Us